About Us

Our Business Model

Luxzatee was founded in 2024 with a clear vision: to create a trusted destination where pet lovers can find safe, high-quality products for their pets while also enjoying a unique collection of apparel that celebrates their love for cats. The brand was built by a small team of animal enthusiasts and designers who wanted to blend professional care for pets with personal creativity.

We operate under a direct-to-customer model, selling exclusively through our official website without middlemen. For pet supplies, we partner with reputable U.S. suppliers to bring carefully curated products directly to our customers. For our apparel line, we handle everything in-house — from fabric selection and sewing to printing, storing, and shipping — ensuring both quality and flexibility. This balance allows us to provide the reliability of trusted pet products alongside the originality of self-made apparel for cat lovers.

Our Products – Pet Supplies & Cat Lovers Apparel

The heart of Luxzatee is our pet supplies, designed to bring comfort, joy, and practicality to everyday pet care. We carefully curate a wide range of products to cover the essential needs of pets, including:

• Toys & Enrichment: From chew toys to interactive puzzles, each item is selected to stimulate pets mentally and physically, encouraging healthy activity and reducing stress.

• Accessories: Collars, leashes, harnesses, and grooming tools built for safety and durability, making daily routines easier for both pets and their owners.

• Essentials: Feeding bowls, beds, crates, and cleaning supplies that ensure a safe, hygienic, and comfortable living environment.

Our sourcing network includes trusted U.S. suppliers such as PetEdge (Massachusetts), Midwest Homes for Pets (Indiana), and Coastal Pet Products (Ohio) — companies with proven reputations for quality, reliability, and pet safety. Each product we add to our store goes through a review process to make sure it meets the high standards we would expect for our own pets.

Alongside our pet collection, we also offer a limited apparel line for cat lovers. Designed and produced in-house, our cotton t-shirts and fleece sweatshirts blend comfort with creativity. Customers can choose from ready-made designs or request custom prints and sizes, turning their passion for cats into wearable art.

Production & Quality Control

Pet Supplies

For pet products, quality assurance begins at sourcing. We only collaborate with suppliers who uphold strict safety standards, using non-toxic materials, reinforced stitching, and durable construction. Before listing an item in our store, we evaluate it against three key criteria:

1. Safety – Products must be free from harmful chemicals, sharp edges, or fragile parts that could endanger pets.

2. Durability – Items should withstand regular use, whether it’s an active dog chewing a toy or a cat scratching an accessory.

3. Practicality – Every product must provide real value to pet owners, from easy-to-clean designs to multi-functional accessories.

To maintain consistency, we regularly test sample batches and gather customer feedback to refine our selection. Only products that meet our standards and pass real-world usage checks are kept in our catalog.

Apparel

For apparel, every step remains fully in-house. We source cotton and fleece from suppliers such as Mood Fabrics (New York), Fabric Wholesale Direct (New York), and Polartec (Massachusetts). Each garment is cut, sewn, printed, and inspected manually. Custom requests follow a simple process: we consult on design details, confirm the artwork, and deliver the order within 1–2 business days.

Shipping & Care

All orders — whether it’s a pet bed, a toy bundle, or a custom sweatshirt — are carefully packaged to prevent damage during transit. We use trusted carriers like USPS, UPS, and FedEx, and every package comes with a tracking number. Standard delivery within the U.S. takes 5–6 business days.

Operations & Customer Care

Luxzatee is powered by a small but dedicated team that manages everything from supplier partnerships and product quality checks to apparel production and customer support. Each order is handled with attention and care, whether it’s a pet toy, a cozy sweatshirt, or a personalized print.

Our website is designed for ease of use, with secure checkout and clear communication at every stage. Customers can browse collections, place orders, request adjustments, and track shipments from any device.

At our core, we see every purchase as more than just a transaction. It reflects a shared passion for pets and the lifestyle of those who love them. Luxzatee’s mission is simple: to provide trusted pet products, meaningful cat lovers apparel, and customer care that reflects the bond between people and their animals.